Shipping policy
SHIPPING INFORMATION
The WorldWideBotanicals team takes great pride in delivering our herbal coffees and teas to your doorstep. We use packaging that ensures our products will arrive in good condition. Other retailers sometimes use packaging that subjects WorldWideBotanicals products to damage during shipping. If any damage occurs to your order from WorldWideBotanicals.com during shipping, please call our Customer Service at 800-498-3434 during business hours so we can resolve the problem.
Domestic Shipping Policy
WorldWideBotanicals.com accepts orders 24 hours a day, 7 days a week. Orders are shipped in the order they are received and are sent using the best available shipping methods (such as USPS, UPS, FedEx and DHL) considering cost and speed as requested by our customers.
We strive to ship orders placed by 12:00 PM Pacific Standard Time on the same day or by the next business day, Monday – Friday, except on Company holidays. If your order is placed over a weekend or holiday, your order will be shipped on the next available business day or at the latest, within 2 business days.
You will receive an order confirmation email and an email with information about how to track your package.
Free Shipping on domestic orders over $59
Free standard shipping applies to U.S. domestic orders over $59. A single order must total $59 or more before tax and shipping. Multiple ship-to orders will only qualify for free shipping if merchandise for that ship-to address totals over $59.
From time to time, WorldWideBotanicals offers special “Free Shipping” promotions when the free shipping dollar total is reduced. Sign up for The Healthy Tips Newsletter in order to be informed about these promotions. Free shipping offers apply only to the standard shipping option.
International orders are excluded from Free Shipping promotions.
Shipping Via Military Mail
WorldWideBotanicals will ship to any military or diplomatic address (APO, FPO, DPO). Please include your complete address and any other necessary information as specified by USPS guidelines. https://www.usps.com/ship/apo-fpo-dpo.htm
International Shipping Policy
We offer international shipping to most countries. However, in order to check shipping rates, international customers need to call or email their order to our customer service team directly at info@WorldWideBotanicals.com or by calling 805-966-0999 x 101. After receiving your order, we will provide shipping quotes by various carriers for you to select. It is necessary for you to provide an international phone number to accompany your order.
International shipping by USPS is most economical, however, these packages are not trackable. WorldWideBotanicals will not be responsible for the delivery of any packages shipped internationally by USPS.
International customers are responsible for paying the required duties, taxes and customs fees for their shipments and clearing these from customs of their country of destination. Duties, taxes and customs fees will not be refunded on any order returns. For more information, please contact your local customs office for more information.
We recommend comparing prices on https://www.iherb.com/c/WorldWideBotanicals to see if they offer more competitive international shipping rates as they specialize in international shipping.